Oh no! Sorry to hear the coupon code isn't working. Please consider the following:
- "Code Invalid"; the code you have entered is not valid. Please double-check what you have entered, and the expiry date.
- "Promotion Unclaimed"; the code you have entered has been applied to your cart, but your basket does not meet the terms of the promotion. Please adjust your cart to match the promotion.
- What is the expiration date on the coupon?
- Did you type in the coupon code directly? Be sure to remove any extra spaces before and after.
- Are the items in your cart eligible as per the coupon's Terms & Conditions?
- Is the code eligible for online purchases, or in-store only?
- Did you meet the minimum qualifications to use the coupon?
If you still have questions, please please speak with an Animal Care Expert in store or speak with one of our Customer Care Representatives by calling 1-800-PET-VALU (1-800-738-8258) or send an email to customercare@petvalu.com.