Online Orders

I did not receive an order acknowledgement email - what can I do?
Please check your junk/spam, or promotions folder if you are a Gmail user. If you do not see your order confirmation email within 30 minutes of placing your...
Wed, 27 Apr, 2022 at 10:34 AM
There appear to be multiple charges on my account
When your order is first placed (for Click & Collect or home delivery), a pending authorization reaches out to the card. This will drop off your account...
Wed, 27 Apr, 2022 at 10:15 AM
What payment methods do you accept?
For online orders, we accept major credit cards including Visa/VisaDebit, Mastercard, Amex. 
Wed, 27 Apr, 2022 at 10:35 AM
When is my credit card charged for my order?
Your credit card is charged when your order ships. You may see a preauthorized charge sent to your card as soon as the order is placed; this will drop off o...
Wed, 27 Apr, 2022 at 10:15 AM
Why do you ask for phone numbers from online purchasers?
We need your phone number to confirm 'Your Rewards' membership number when you shop with us and to contact you in case of a problem with or update t...
Wed, 27 Apr, 2022 at 10:16 AM