Your Rewards/VIP+

Are there any discounts for buying multiple cans of food at one time?
Yes! Your Rewards members receive 5% off cases of 12 or 24 select cans. Cans must be same brand, sub-brand, size and value to qualify. This discount is curr...
Mon, 19 Oct, 2020 at 11:37 AM
Can I receive the Senior’s/Military Day discount with my online purchase?
Yes -Currently, Seniors can receive a unique code via email every Senior's Day to receive their discount on online orders. Please ensure their email is ...
Thu, 28 Jul, 2022 at 11:13 AM
Do I need to be a Your Rewards/VIP+ member to shop here?
While you do not need a membership to shop with us in-store or online, there are so many exclusive perks you won't want to miss out on!
Wed, 27 Apr, 2022 at 11:09 AM
Do my bag accruals expire?
Yes. In order to receive the 13th bag free, there are expiry periods by brand that require bag purchases to be made within a certain window of time. For exa...
Sat, 25 Jul, 2020 at 11:43 AM
Do you need a card or fob to use your account?
No, cards or fobs are not necessary. An associate only needs your phone number to look up and locate your account in any store.
Sat, 25 Jul, 2020 at 11:38 AM
How can I access my Your Rewards account on the new website?
We have recently launched a new and improved Pet Valu website!  If you had a Your Rewards account with us previously, you will now need to create a new acc...
Thu, 30 Jul, 2020 at 8:46 AM
How do I claim my free food reward?
At this time, free bags can only be redeemed in store. Once you have purchased 12 bags of qualifying pet food, your account will be credited with a free bag...
Mon, 17 Aug, 2020 at 7:46 AM
How do I get my free bag?
The free bag is awarded automatically when you make your 13th purchase.  
Sat, 25 Jul, 2020 at 11:44 AM
How does the Frequent Buyer Bag Program work?
Buy 12 bags of the same size and brand of select dry food and you earn your 13th bag for free*!  Now, the list of participating brands is bigger than ever b...
Sat, 25 Jul, 2020 at 11:40 AM
I've signed up in store - how can I access my account online?
If you usually shop in store and are now shopping online with us for the first time, you may need to activate your account online with us. You can do this b...
Wed, 27 Apr, 2022 at 11:11 AM