Click & Collect

Buy Online Pick Up In Store!

Where do I go to pick up my Click & Collect order?
Speak with Animal Care Experts in store to pick up your order.
Tue, 26 Apr, 2022 at 4:04 PM
How can I return items from my Click & Collect order?
Oh no! We're sorry to hear it didn't work out. Please speak with Animal Care Experts at your store about returning items from your Click & Colle...
Tue, 26 Apr, 2022 at 4:05 PM
How long do I have to pick up my Click & Collect order?
You have 5 days to pick up your order from the time it is confirmed as ready. If you do not pick up your order within this time, it will be considered aband...
Tue, 26 Apr, 2022 at 4:07 PM
How does Click & Collect work?
With a Click & Collect order, you can shop your local store from our website, pay online, and pop by the store to pick up the items at your convenience....
Tue, 26 Apr, 2022 at 4:08 PM
How do I cancel or modify my Click & Collect Order ?
Please contact the store directly to cancel or make any modifications to your order.
Tue, 26 Apr, 2022 at 4:08 PM
Can I shop online and pick up and pay in-store?
While you can no longer shop online to pick up and pay in-store, you do have the option to use our Click & Collect services to pay online and pick up!
Tue, 26 Apr, 2022 at 4:09 PM
When am I charged for my Click & Collect order?
When your Click & Collect order is first placed, you will see a pending authorization on your payment method. It is not until you pick up your order in ...
Tue, 26 Apr, 2022 at 4:09 PM
What payment methods do you accept for Click & Collect orders?
We currently accept Visa/Visa Debit, MasterCard, Amex
Tue, 26 Apr, 2022 at 4:10 PM
Why can't I order canned food by the case?
Our Animal Care Experts are happy to create a case for you! Larger cans (13 oz - 22 oz) come 12 to a case, while smaller cans, pouches, and tetra packs come...
Tue, 26 Apr, 2022 at 4:10 PM