If you need to modify or cancel your order, please contact Customer Service to see if the order can be adjusted or cancelled. 

If the order is already processing or has been shipped, the order cannot be changed or cancelled. Please contact Customer Care, Monday through Sunday 8AM to 8PM ET by phone 1-800-PET-VALU (1-800-738-8258), or anytime through email at customercare@petvalu.com