General Information
Speak with one of our Customer Care Representatives by calling 1-800-PET-VALU (1-800-738-8258) or send an email to customercare@petvalu.com.
Wed, 27 Apr, 2022 at 9:46 AM
There are discounts available in store when purchasing in larger quantities. Please speak with an Animal Care Expert to see if your purchase qualifies.
Wed, 27 Apr, 2022 at 9:45 AM
For best results we recommend using Google Chrome, Firefox, or Safari. The Pet Valu website is not optimized for Internet Explorer.
Wed, 27 Apr, 2022 at 9:28 AM
As prescription diets are a treatment for a medical condition, these formulas are only available through veterinary clinics and not for sale through commerc...
Wed, 27 Apr, 2022 at 9:45 AM
Please contact Customer Service to see if your order is eligible for price adjustments. To contact Customer Care, click on the Contact Us button, or call o...
Wed, 27 Apr, 2022 at 9:47 AM
We do not offer wholesale purchasing.
Wed, 27 Apr, 2022 at 9:46 AM
Click “Your Account” at the top of the page and click on “Sign in”. A new window will pop up. Click on “Forgot Password” and enter your email address. ...
Wed, 27 Apr, 2022 at 9:42 AM
Please visit our website for store hours. You may wish to call your store ahead of time to confirm Holiday hours.
Wed, 27 Apr, 2022 at 9:45 AM
Tax exemptions can be applied at the time of purchase on in-store purchases only. Please bring appropriate documentation/ID with you at the time of sale so ...
Wed, 27 Apr, 2022 at 9:49 AM