General Information

How can I reach your Marketing Team?
Thanks for your interest! You can send your information to our team at marketingrequests@petvalu.com.
Wed, 27 Apr, 2022 at 9:49 AM
How can I stop receiving your emails?
Sorry to see you go! You can unsubscribe at the bottom of any of our emails. 
Wed, 27 Apr, 2022 at 9:49 AM
I did not receive a password reset email.
If you did not receive a password reset email, please contact Customer Care, Monday through Sunday 8AM to 8PM ET by phone 1-800-PET-VALU (1-800-738-8258), o...
Wed, 27 Apr, 2022 at 9:48 AM
I have a product I'd like to sell in your stores
Fintastic! Please send your product details to our team at buyingdept@petvalu.ca. An appropriate team member will connect with you if interested in learning...
Thu, 13 Mar, 2025 at 9:14 AM
What COVID accommodations are in place?
Health and safety accommodations will vary depending on the regional mandates in place. Speak with Animal Care Experts for full details should you have any ...
Wed, 27 Apr, 2022 at 9:44 AM
Where can I find a store nearest me?
Please click here for our Store Locator to find a store near you.
Wed, 27 Apr, 2022 at 9:43 AM
Where can I sign up for your newsletters and flyers?
There are two ways to get signed up.  If you join our Your Rewards/VIP+ membership program, you will have the option to join our email list.  Altern...
Wed, 27 Apr, 2022 at 9:29 AM