Shipping & Returns
Orders placed before 10:30 am Monday to Thursday, will typically ship out the same day. However, it may take up to two full business for order processing. P...
Wed, 27 Apr, 2022 at 10:58 AM
If you have not received a shipping confirmation email, or tracking number, within 24 hours of placing your order, please contact Customer Care Monday throu...
Thu, 4 May, 2023 at 4:32 PM
Depending on province and delivery address, orders may be shipped with FedEx, or a local courier service. Orders shipped via FedEx will be noted within...
Thu, 4 May, 2023 at 4:40 PM
Please ensure that the billing address for your order matches the address associated with the credit being used. If you still require assistance, please con...
Wed, 27 Apr, 2022 at 11:07 AM
We are now shipping to all provinces across Canada! Unfortunately, we cannot offer home delivery to Yukon, Northwest Territories, Nunavut, and select postal...
Wed, 27 Apr, 2022 at 10:49 AM
Pet Valu only ships within Canada and does not offer international shipping.
Wed, 27 Apr, 2022 at 10:50 AM