Pet Valu

To change the date of your next order visit the “AutoShip” tab and select the “Change Date” button for the order you want to update, then select a new date ...

By default, orders scheduled on the same day with the same payment method and shipping address or pick-up store will be combined into one order. If you hav...

Once you’ve joined, AutoShip is easy to manage. You can change your next order date, skip an order, change your selected frequency, change your payment meth...

As a member of the Your Rewards/VIP Plus Program, all AutoShip orders will count towards your rewards. Rewards are redeemable for in-store purchases only an...

Joining AutoShip is easy! Eligible products have an AutoShip logo visible on the product page and in the shopping cart. To start a subscription, simply sele...

You will receive an email notification if your credit card information is expired. To update your payment information, please visit the “AutoShip” tab and c...

You will receive an email reminder 5 days before your next order, giving you plenty of time to skip or change the date of the order if needed. Changes must ...

You can view the full terms and conditions here.

Unfortunately, items will go on backorder from time to time. If that happens to an item you have in an AutoShip order, we will send you an email letting you...

To skip an AutoShip order, visit the “AutoShip” tab within the account section up to 24 hours before the day your order is scheduled and click the “Skip Ord...